The IPA-MSO: An Evolving Model
Over the last two decades, we have seen many Independent Provider Associations (IPAs) come into existence and then disappear. We have recently seen how JSA floundered, having bitten off more than it could chew. More and more, it seems to me that an IPA without the required infrastructure and operational bandwidth is at a high […]
The Awareness Quotient
We have talked of the intelligence quotient (IQ) for ages, a way to measure and compare human beings as if they were products. Then, as we matured in understanding we added a few more quotients to IQ, viz., emotional quotient (EQ) and cultural quotients (CQ). But perhaps, there is something more that underlies all these […]
IT May Not Be IT
The recent approach of Silicon Valley to health care problems, as defined by a direct consumer-based approach, use of applications, cloud-based, with analytics and internet of things (IoT) with artificial intelligence, is fascinating. The paradigm is typical of information technology and may have some value. However, there are glaring flaws that are inherent in the […]
ERP-LMS: A New Concept
We have heard a lot of Learning Management Systems (LMS) lately. They are in fashion. Every other organization wants to create one. These LMS are of variable value in providing online education, whether via Massive Open Online Courses or via closed systems.However, they still suffer from a couple of limitations. One difficulty is their inability […]
Compliance Strategy in a Medical Practice: How to Practice Integrity?
Compliance is a strategy in itself. Becoming safe, secure, adherent to rules, regulations and best practices and a company that practices integrity and makes it its first nature is perhaps one of the most important goals for any organization that takes itself seriously and wishes to stay in the game long term. How does one […]
Against the Peter Principle
What is a COO? A COO to my mind is the Chief Obsessive Officer, also known sometimes as the Chief Operations Officer. The usual work of a COO is to implement the vision of the Chief Executive Officer and, perhaps, the Board of Directors. That means he or she has to be focused on the […]
A New Approach to Philanthropy
“The right hand should not know what the left hand gives,” so we were taught. And it is good advice considering that philanthropy often becomes an exercise in self-advancement, gaining tax advantages or showmanship. Well, with due homage to our great teachers who gave us this homily, we should change all that. As the internet […]
A Care Management Strategy
Creating a Care Management (CM) program entails several requirements. But, first, it must define the goals. The goals, to my mind, are:Ensuring coordination of care and continuityUsing standards and evidence-based medicine, which means, when in doubt go to the source for recommendations and policies, and using standard LCDs and NCDs and following ODAG rules and […]
8 Techniques to Combat Patient Attrition
Think of how much you spend to attract a new customer. You have lead generation costs… sales costs… higher fulfillment costs as generally a new customer needs a higher level of support than an experienced, established customer of yours.
Systems: The Backbone of Your Level Three Medical Practice
What would happen to your medical practice if one of your key people (including yourself) got hurt? Most companies make the mistake of trying to scale the one legged stool of “Team”. Now if everything stays in balance and alignment you can sit on that one legged stool, but it is a wobbly place to […]
